Privacy Policy | Novbee Limited
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Private Policy

NovBee Limited.

Last Modified: July 25, 2022

Introduction

Thanks for choosing NovBee Limited, the best music collaboration platform online, service provided by NovBee Inc. (“NovBee Limited.”, “we”, “us”, or “our”). At NovBee Limited., we want to connect service seekers and service providers in the music production industry. We have always placed a high priority on protecting your privacy and the security of your personal information. We thus wish to clearly clarify how and why we collect, keep, share, and utilize your personal data, as well as the controls and options available to you about when and how you disclose that data. This Privacy Policy (“Policy”) aims to explain what we mean in further detail below.

About this Policy

This Policy sets out the essential details relating to your personal data relationship with NovBee Limited.. The Policy applies to all NovBee Limited. services and any associated services (the "Service" or "NovBee Limited. Services"), our mobile and desktop apps (the "Apps") and all related sites, players, widgets, tools, apps, data, software, APIs and other services provided by NovBee Limited. (the “Service”).

We hope this helps you to understand our privacy commitments to you. For information on Contact us if you ever have any questions or concerns, then please see Section "Contact Us”. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use the NovBee Limited. Service.

Your rights and your preferences: Giving you choice and control

The General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. As available and except as limited under applicable law, the rights afforded to individuals are:

  • Right of Access - the right to be informed of and request access to the personal data we process about you; 

  • Right to Rectification - the right to request that we amend or update your personal data where it is inaccurate or incomplete;

  • Right to Erasure - the right to request that we delete your personal data;                                

  • Right to Restrict - the right to request that we temporarily or permanently stop processing all or some of your personal data;

  • Right to Object - the right, at any time, to object to us processing your personal data on grounds relating to your particular situation, or to object to your personal data being processed for direct marketing purposes;

  • Right to Data Portability - the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and

  • Right not to be subject to Automated Decision-making - the right to not be subject to a decision based solely on automated decision-making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

In addition to the rights above, you always have the following choices regarding promotional communications and notifications:

  • Promotional Communications - you may opt out of receiving promotional communications from us by following the instructions in those messages or by contacting us at any time. If you opt out from promotional communications, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.​

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If you have any questions about your privacy, your rights, or how to exercise them, please see the “Contact us” section below for information on contact us. If you have concerns around our processing of your personal data, we hope you will continue to work with us to resolve them.

Personal data we collect from you

The categories of personal data we gather and use about you are listed in the tables below.

Personal data collected when you sign up:  

  • Account registration data :

  1. To sign up for and use the NovBee Limited. Service, you must give us with some personal information, or we may gather it from you. Your password, age, nationality, and email address are all listed here.

  2. Along with providing your genuine name, address, and payment verification details, you must register for a premium account.

  3. Some of the personal data we will ask you to provide is required in order to create your account. You also have the option to provide us with some additional personal data in order to make your account more personalized, such as data for your public profile on NovBee Limited..

  4. The exact data we will collect depends on the type of NovBee Limited. Service plan you sign up for and whether or not you use a third party service to sign up and use the NovBee Service. If you use a third party service to create an account, we will receive personal data via that third party service but only when you have consented to that third party sharing you personal data with us.


​Data we collect through your use of our Service

  • ​Service Usage Data​

​This is the personal data that is collected about you when you are using the NovBee Limited. Service. This includes:

  1. Information about your type of NovBee Limited. Service plan.

  2. Information about your interactions with the NovBee Limited. Service which includes date and time of any request you make, sounds you have streamed, recorded, uploaded or downloaded, your interactions with other NovBee users, details about your connections and use of third party applications.

  3. Your Content (as defined in the Terms and Conditions of Use), you post to NovBee Limited. including messages you send and/or receive via NovBee and your interactions with the NovBee Customer Service team.

  4. Technical Data which may include URL information, cookie data, your IP address, the types of devices you are using to access or connect to the NovBee Limited. Service, unique device IDs, device attributes, network connection type and provider, network and device performance, browser type, language, operating system, and NovBee application version. Further details about the technical data that is processed by us can be found in our Cookie Policy.

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  • Payment Data

We may collect such personal data if you sign up for a Trial or purchase any of our Paid Subscriptions (as defined in the Terms and Conditions of Use) or make other purchases through the Spotify Service. The exact personal data collected will vary depending on the payment method (e.g. direct via your mobile phone carrier or by invoice) but will include information such as:

  1. Name;

  2. Credit or debit card type, expiration date, and certain digits of your card number;

  3. Billing address;

  4. Details of your transaction history.

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  • ​Survey and Contest Data

​If you participate in any survey or contest, you will provide certain personal data as part of your participation, unless you respond anonymously. The exact personal data collected will vary depending on the survey or contest.

Personal data collected from third party sources

We collect personal data about you from various third parties. These third party sources vary over time and include the following:

  • Authentication Partners

​If you register for or log into our Services using third party credentials (e.g. Google), we will import your information for such third party to help create your account with us.

  • Avatar Provider

​If you are a registered Gravatar user, your global unique avatar may appear in your account.

  • Customer Management Partner

​We may obtain certain data about your public presence, such as your Twitter handles and Facebook URL, as well as location data base on your IP address from our customer management partners to allow us to personalize your experience on the Service and also verify you are a real person.

What do we use your personal data for? 

When you use or interact with the Service, we use a variety of technologies to process the personal data we collect about you for various reasons. We have set out in the table below the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data, and the categories of personal data  used for these purposes:

  1. To provide and personalize the Service.

Legal basis for processing purpose: 

  • Performance of a contract

  • Legitimate interest

  • Consent

​Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

  • Payment and Purchase Data

   2. To understand, diagnose, troubleshoot, and fix issues with the Service.

Legal basis for processing purpose

  • Performance of a contract

  • Legitimate interest

​Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

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  3. To evaluate and develop new features, technologies, and improvements to the Service.

​Legal basis for processing purpose

  • Legitimate interest

  • Consent

​Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

 4. To vet potential Premium Providers.

​Legal basis for processing purpose

  • Performance of a contract

  • Legitimate interest

  • Consent

Categories of personal data used for the processing purpose

  • User Data

 5. For marketing, promotion, and advertising purposes.

Legal basis for processing purpose

  • Legitimate interest

  • Consent

Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

 6. To comply with legal obligations and law enforcement.

​Legal basis for processing purpose

  • Compliance with legal obligations

  • Legitimate interest

Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

  • Payment and Purchase Data

  • Research, Surveys, and Contest Data

 7. To fulfill contractual obligations with third parties, for example licensing agreements and to take appropriate action with respect to reports of intellectual property infringement and inappropriate content.

​Legal basis for processing purpose

  • Legitimate interest

Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

  • Payment and Purchase Data

 8. To establish, exercise, or defend legal claims.

Legal basis for processing purpose

  • Legitimate interest

Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

  • Payment and Purchase Data

  • Research, Surveys, and Contest Data

 9. To conduct business planning, reporting, and forecasting.

Legal basis for processing purpose

  • Legitimate interest

Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

  • Payment and Purchase Data

  • Research, Surveys, and Contest Data

 10. To process your payment.

Legal basis for processing purpose

  • Performance of a contract

  • Compliance with legal obligations

Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

  • Payment and Purchase Data

 11. To detect fraud, including fraudulent payments and fraudulent use of the Service.

Legal basis for processing purpose

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interest

Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

  • Payment and Purchase Data

  • Research, Surveys, and Contest Data

 12. To conduct research, contests, surveys, and sweepstakes.

Legal basis for processing purpose

  • Performance of a contract

  • Legitimate interest

  • Consent

Categories of personal data used for the processing purpose

  • User Data

  • Usage Data

  • Research, Surveys, and Contest Data

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If you require further information about the legal basis and the balancing test that NovBee Limited. has undertaken to justify its reliance on the legitimate interest legal basis under the GDPR, please see Section “Contact Us”.

Sharing of Personal Data

We may share or disclose your personal data under the following circumstances, or as otherwise described in this Policy:

  • By you, with your consent or at your direction. When you interact with other parties on our service you may be sharing your personal data. When you share information or content via the Service, you should think carefully about what you are sharing. Additionally, if you specifically consent to certain uses of your personal data, we may use your personal data in a manner consistent with that consent.

  • Service Providers. To assist us in meeting business operations needs and to perform certain services and functions: providers of hosting, email communication and customer support services, analytics, marketing, advertising (for more details on the third parties that place cookies through the Service, please see Section 6 below). Pursuant to our instructions, these parties will access, process or store personal data in the course of performing their duties to us.

  • Marketing Partners. We may share personal data with certain marketing and advertising partners to serve you marketing communications about the Service.

  • Within the Spotify group of companies. We will share your personal data with our parent company Spotify and affiliates to carry out our daily business operations and to enable us to maintain and provide the Service to you.

  • Business Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your personal data and other information may be transferred to a successor or affiliate as part of that transaction along with other assets.

  • Legal Requirements. We will share your personal data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law, or respond to a valid legal process, such as a search warrant, a court order, or a subpoena. We also will also share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.

Choice and control

We do our best to give you as much choice as possible regarding the amount of personal data you provide to us, and the control you have over that data.


It is not necessary for you to provide us with any data in order to visit the Website, although certain data will be collected automatically by virtue of your visit (as described above). However, if you do decide to register a NovBee account, you can control your personal data through NovBee privacy settings. This enables you to control, among other things, which email notifications (if any) you would like to receive from us.

Cookies

The Service uses cookies to operate and administer the Service, gather certain Usage Data, and make it easier for you to use the Service during future visits.

A “cookie” is a piece of information sent to your browser by a website you visit. By choosing to use our Service after having been notified of our use of cookies in the ways described in this Policy, and, in applicable jurisdictions, through notice and unambiguous acknowledgment of your consent, you agree to such use.

The Service uses the following technologies:

  • Strictly Necessary Cookies: Used to provide Users with the Service and to use some of their features, such as the ability to log-in and access to secure areas. These cookies are served by us and are essential for using and navigating the Service. Without these cookies, basic functions of our Service would not work. Because these cookies are strictly necessary to deliver the Service, you cannot refuse them.

  • Analytics/Performance Cookies: Used to better understand the behavior of the Users on our Service and improve our Service accordingly, for example by making sure Users are finding what they need easily.

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On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Services and you may not be able to benefit from the full functionality of the Service. If you access the Service on your mobile device, you may not be able to control tracking technologies through the settings. Further information on cookies is available at www.allaboutcookies.org.

Links

Please be aware that only the Services are covered by this Policy. When using the Services, you could come across links to other websites ("Third Party Sites") that are not under our control or operation. The privacy policies and terms of service of the Third Party Sites will specifically apply to the information you share with them, not this Policy. We don't mean to suggest that we approve of or have vetted these Third Party Sites by offering these links. For information about any Third Party Sites' privacy practices and policies, kindly get in touch with them directly.

Security

To assist us secure the security, integrity, and confidentiality of the data kept on our systems—which are intended to defend against unauthorized access, loss, misuse, or alteration—we apply the proper technical and organizational precautions.

We advise you to use a strong password that is specific to your NovBee account, never share it with anyone, restrict access to your computer and browser, and log out after using the Service because your password secures your user account. Only individuals with the necessary credentials and a need for access, such as our system administrators, support personnel, or contractors that assist us in administering the Service, have access to your data and account activity.

Retention and Deletion

We keep your personal data only as long as necessary to provide you with the Service and for legitimate and essential business purposes, making data-driven business decisions about new features and offerings, such as maintaining the performance of the Service, complying with our legal obligations, and resolving disputes. We keep some of your personal data, such as your user data and user content, for as long as you are a user of the Service or have an account with us.

If you request, we will delete or anonymise your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:

  • If there is an unresolved issue relating to your account, such as an unresolved claim or dispute, we will retain the necessary personal data until the issue is resolved;

  • Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, such as certain financial transaction history, we will retain the necessary personal data for the necessary period; and/or,

  • Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

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Transfer to Other Countries

NovBee Limited. may share your personal data globally with its parent company and affiliated companies in order to carry out the activities specified in this Policy. NovBee Limited. may also subcontract processing to, or share your personal data with, third parties located in countries other than your country. Therefore, your personal data may be processed by us in the country where it was collected as well as other countries, including the United States, where laws regarding data protection may be less stringent than the laws in your country. In such instances NovBee will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place.

Children’s Protecting Privacy

The Service is not designed nor intended for use by children under the age majority. We do not knowingly collect personal data from children under 13 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, please do not use the Service, and do not provide any personal data to us. If we learn that we have collected the personal data of a child under the Age Limit, we will take reasonable steps to delete the personal data. This may require us to delete the NovBee account for that child.

Changes to this Policy

When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Service or by sending you an email. Please check back here periodically or contact us at the address listed at the end of this Policy if you have questions about our Policy.

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